Season Pass Terms Of Service

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Alamo Season Pass TERMS OF SERVICE

Please read these Terms of Service ("Agreement") very carefully before registering for the Alamo Season Pass Service (“Service”). This Agreement governs you accessing content and using the Service including without limitation mobile applications, websites, online services and software associated with the Service. This Agreement between you ("you") and Alamo Intermediate II Holdings, LLC (“Alamo Drafthouse,” “we” or “us”), is subject to change by us as described below. By checking the box next to "I agree to Terms of Service, Terms and Conditions and Privacy Policy" when purchasing the Service, you agree to be bound by this Agreement, the Alamo Drafthouse website Terms and Conditions currently available at LINK, and the Alamo Drafthouse Privacy Policy currently available at LINK.

1. The Service and related mobile application is owned and operated by Alamo Drafthouse. The Service and its content ("Content") may only be accessed in accordance with this Agreement. Any violation of the copyright in the Content or these terms and conditions may be enforced by Alamo Drafthouse or the copyright owner to the fullest extent allowed by law.
    
2. You must be a member of the Victory rewards program to use the Service.
    
3. The Service is a continuous service membership program. Following the initial purchase of the membership, your membership continues until it is canceled by you or Alamo Drafthouse . If you choose to cancel your subscription, you can request a reactivation at any time.
   1. Your membership begins on the date you sign up to use the Service and ends upon termination of your membership as described herein ("Membership Period”).
   2. The membership subscription price presented at the time of enrollment represents the total amount payable (including any enrollment fees, processing fees, recurring fees, and any mandatory service charges). No mandatory fees or hidden charges (other than government taxes) will be added at checkout.
   3. Standard online payment processing fees will be charged through the Alamo Drafthouse Mobile App during the checkout process if you subscribe to the Limited, Limited+, Classic, Classic+ plans; these fees are waived for All In and All In+ plans. 
   4. Your membership fee plus applicable taxes, will be automatically charged/debited to your payment method by Alamo Drafthouse on each monthly anniversary of your Membership Period.
   5. You may cancel your membership at any time. If you cancel before your monthly anniversary, your membership will extend until your monthly anniversary. You will not be eligible for a refund or prorated portion of your membership fee. If you cancel your membership, you are still liable for any per-ticket fees that are incurred during the remainder of your Membership Period. Any Season Pass tickets/reservations are only valid with an active pass; all future tickets will be refunded if Season Pass is non-active.
       
4. The Service is a subscription service that allows participants in the program ("Members") to enjoy one (1) movie per month or day (depending on the applicable service plan) at participating Alamo Drafthouse locations for a monthly fee.
   1. Members in good standing are authorized to reserve an available seat for one qualifying movie show time per day or month depending on Service plan. Members may not use the Service to reserve a seat more than once per day. For purposes of this Agreement, a "day" means 6:00 a.m. to the following day at 5:59 a.m., in the time zone of the theater in which the Service is being used. A qualifying movie is a regular 2D or 3D movie scheduled and designated by Alamo Drafthouse as eligible for use with the Service. Special events and other premium content may be excluded from the Service at the sole discretion of Alamo Drafthouse. Depending on your Service plan, there may be an extra non-refundable per-ticket charge to reserve a seat to a special event, a film presented in 3D, or other premium content, as determined by Alamo Drafthouse.
   2. By proceeding with a Service plan, you acknowledge and affirmatively agree that you have read, understand, and accept the specific features, limitations, and pricing tiers associated with the selected plan, and further agree that the differences between the plans, as detailed below, constitute a material term of this agreement.
      1. Limited Plan
         1. Movie Access: One (1) movie per month.
         2. Credits: Credits for unused movies will roll over for a period of up to three (3) months.
         3. Monthly Base Price (Plus Tax):
            1. Limited: $9.99
            2. Limited+: $10.99
         4. Seat Add-ons:
            1. Quantity: Up to one (1) add-on seat, for a maximum of two (2) seats total per service plan.
            2. Price: A discount of $1 off the base price for all added seats.
         5. Ticketing Fees (Per Ticket):
            1. Standard: $2.19
            2. Premium: $4.18
            3. Companion Tickets: $2.19
         6. Food & Drink Discount: Not included.
         7. Booking Window: Up to 365 days in advance.
      2. Classic Plan
         1. Movie Access: One (1) movie per day.
         2. Credits: Non-applicable
         3. Monthly Base Price (Plus Tax):
            1. Classic: $19.99
            2. Classic+: $29.99
         4. Seat Add-ons:
            1. Quantity: Up to four (4) add-on seats, for a maximum of five (5) seats total per booking.
            2. Price: A discount of $1 off the base price for all added seats.
         5. Ticketing Fees (Per Ticket):
            1. Standard: $2.19
            2. Premium: $4.18
            3. Companion Tickets: $2.19
         6. Food & Drink Discount: Not included.
         7. Booking Window: Up to 365 days in advance.
      3. All In Plan
         1. Movie Access: One (1) movie per day.
         2. Credits: Non-applicable
         3. Monthly Base Price (Plus Tax):
            1. All In: $29.99
            2. All In+: $39.99
         4. Seat Add-ons:
            1. Quantity: Up to four (4) add-on seats, for a maximum of five (5) seats total per booking.
            2. Price: A discount of $1 off the base price for all added seats.
         5. Ticketing Fees (Per Ticket):
            1. Standard, Premium, and Companion Tickets: Waived
         6. Food & Drink Discount: Includes a 10% discount on food and drink purchases.
            1. Alamo Drafthouse does not assume any liability for this discount not being applied if the guests does not alert the server and show proof that they are an All In or All In+ member.
         7. Booking Window: Up to 365 days in advance.
   3. To use the Service, the Member must reserve a seat using the Service features of the Alamo Drafthouse Mobile App. Reservations may be made in advance at any time after tickets are on sale to the public, up to three hundred sixty five (365) days prior to the show time, subject to sell-out conditions.
   4. To redeem a reservation, Members must present the mobile device on which the ticket was reserved along with a matching valid photo identification. The name on the identification, the ticket and the Service membership must match exactly. Admission under the Service program is limited to only the individual named as the Member and is not valid for admission of any other persons not the named Member. Guests attempting to use a Service ticket without a matching valid photo identification will be not admitted into the theater.
   5. Members may purchase Guest Seat add-on packages as part of their Service plan. Each Guest Seat adds an additional seat that the Member can reserve when using the Service. For example, a Member with a Service plan plus one (1) Guest Seat can reserve two (2) total seats to a movie. A Guest Seat only entitles the Member to reserve additional seats, it does not entitle the Member to reserve tickets to additional movies outside the normal parameters of the program.
       
5. You acknowledge and agree that Alamo Drafthouse may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at Alamo Drafthouse's sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform Alamo Drafthouse when you stop using the Service; however, your credit card will continue to be charged until you cancel the Service. You acknowledge and agree that if Alamo Drafthouse disables access to your account, you may be prevented from accessing the Service, your account details, and/or any rewards or other materials contained in your account.
    
6. You agree not to access (or attempt to access) the Service by any means other than through the interface that is provided by Alamo Drafthouse, unless you have been specifically allowed to do so in a separate agreement with Alamo Drafthouse. You agree that you will not engage in any activity that interferes with or disrupts the Service (or the servers and networks which are connected to the Service). Unless you have been specifically permitted to do so in a separate agreement with Alamo Drafthouse, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Service for any purpose. You agree that you are solely responsible for (and that Alamo Drafthouse has no responsibility to you or to any third party for) any breach of your obligations under this Agreement and for the consequences (including any loss or damage which Alamo Drafthouse may suffer) of any such breach.
    
7. Alamo Drafthouse does not charge to access its mobile application except as detailed when using the Service. However Alamo Drafthouse does charge a payment processing fee for use of the mobile app to purchase tickets; your mobile carrier rates will apply, such as fees for text messaging and data charges. You hereby acknowledge, agree, and provide consent for Alamo Drafthouse to sync any device with your personal information.
    
8. You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the Service are the sole responsibility of the person from which such materials originated, which may be you.
    
9. Alamo Drafthouse will charge for access to the Service in accordance with Alamo Drafthouse's standard subscription fees or as otherwise agreed by the parties. You may be eligible for discounts based on your usage of the Service. Any discounts will be in accordance with the applicable discount schedule, if any, or otherwise agreed upon in writing. You agree to pay all then-current fees for use of the Service. A valid credit card is required for paying accounts. There will be no refunds or credits for partial months of Service, upgrade/downgrade refunds, or refunds for months unused with an open Account. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
    
10. While Alamo Drafthouse uses reasonable efforts to include accurate and up-to-date information on the Service, Alamo Drafthouse makes no warranties or representations as to its accuracy. Alamo Drafthouse assumes no liability or responsibility for any errors or representations in the Content or the Service.
     
11. The time and theater for a movie may change since originally posted. Please make sure you check the website or mobile app to confirm showtimes and seat availability. It is not until you receive a ticket at the applicable theater, that the seat will be confirmed for the movie and show time selected. Alamo Drafthouse does not guarantee availability for the movie and show time that you desire.
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12. Alamo Drafthouse may terminate your access to the Service for any reason at any time including, but not limited to: (i) breach of this Agreement; (ii) failure to pay your subscription fee; (iii) making false or misleading statements or providing false or misleading information; (iv) providing your ticket to anyone else; (v) violating any terms of the applicable theater; (vi) viewing a movie other than the movie for which your ticket was acquired; or (vii) allowing another person to use your account. If you reserve a seat in advance and are not able to make it to the movie, you must cancel or refund the ticket. If you reserve a seat and do not attend, it is a violation of this Agreement and we may cancel your subscription, restrict your ability to purchase tickets in advance, or restrict your account in other ways. The provisions that by their nature are designed to survive termination or expiration of this Agreement shall survive termination or expiration of this Agreement or your access to the Service.