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Updates on Drafthouse.com

We’ve added new features on our website: online gift card redemption, online rain check and promo code redemption, and an ‘add to calendar’ function!

Updates on Drafthouse.com

We’re excited to announce our latest round of website upgrades – and also want to thank you for your patience as we made these changes. This blog will guide you through the ins-and-outs of each feature and give a short video tutorial. Without further ado, we present to you: online gift card redemption, online rain check and promo code redemption, and an ‘add to calendar’ function!

Online Gift Card Redemption
We’ve added the ability for you to use up to three gift cards to complete your purchase.  You will see this addition at the payment screen on the final steps of your purchase; here, you will add your gift card number. You may have noticed that over the last year we moved to gift cards that include a PIN number, both the card and PIN number are required to add additional security.

Things to note when redeeming a gift card online:
- To redeem your gift card online, it must have a scratch off PIN number on the back. 
- You can redeem up to three gift cards in one purchase order.
- To check the balance of your giftcard, visit drafthouse.com/giftcards. 
- Even with a zero dollar amount, you still must process a credit card, this feature exists so we have a card associated with your order and you can easily pick up tickets at the box office. Your card will not be charged if your balance is zero.

Online Rain Check and Promo Code Redemption (Vouchers)
You can now redeem rain checks online to get your free ticket(s) and use your Groupon without visiting the box office. You will see this feature on the ticket selection screen of the purchase; if you have a voucher  for all the seats in your purchase, leave your selected number of tickets at zero and enter your 14-digit voucher number in the indicated area below. If you need additional tickets simply select the quantity from the ticket selection area.

Things to note when redeeming a rain check and promo code online:
- To redeem a rain check, you must have a 14-digit voucher number; if you have a rain check that does not have 14-digits, you can switch it for a new one at the box office.
- You can redeem up to six promo codes in one order.
- Be sure to physically bring in the rain check you used and turn it into the box office when picking up your tickets.
- Even with a zero dollar amount, you still must process a credit card, this feature exists so we have a card associated with your order and you can easily pick up tickets at the box office. Your card will not be charged if your balance is zero.

Add To Calendar
As part of the booking confirmation screen, we’ve added the option to add your booking information to your calendar.  We are currently supporting Google, iCal, Yahoo and Outlook. You will see this option when viewing from drafthouse.com,  on the showpage and at the end of your purchase. Quickly add your evening plans to your calendar with a click!

Things to note when using the add to calendar function:
- For paid bookings, your calendar event will save 30 minutes prior to advertised start time, this will be a reminder so you don’t miss the pre-show and have the chance to place your order with the lights up.
- You can also add an event to your calendar without purchasing the tickets (say, for example if they aren’t on sale yet or if it is a free event), to do this simply visit the show page for the event and select the calendar option you wish to add. It is important to remember that this does not mean you have tickets to the event – be sure to come back to drafthouse.com to get seats!  

 

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